Role: Operations Executive (Micro Lending / Disbursement)
Category: Job Details
- Industry: Financial Services
- Department: Customer Success, Service & Operations
- Employment Type: Full-time, Permanent
- Role Category: Operations
Category: Role Overview
This role focuses on managing loan disbursements, verifying customer documents, maintaining MIS reports, and ensuring smooth branch operations. You will coordinate with central teams, handle cash processes, and ensure compliance with company policies.
Category: Key Responsibilities
- Coordinate with central operations team for smooth processing
- Manage loan disbursements as per defined policies
- Verify customer KYC and supporting documents
- Prepare daily and monthly MIS reports
- Ensure timely disbursement to customers
- Maintain accuracy and completeness of loan files
- Handle cash management and bank reconciliation
- Ensure adherence to operational policies and procedures
- Support collection efficiency tracking
Category: Required Skills
- Strong analytical and problem-solving skills
- Good interpersonal and communication skills
- Knowledge of MS Office (Excel, Word)
- Ability to manage targets and budgets
- Result-oriented and self-driven mindset
Category: Qualification
- Any Graduate
- Any Postgraduate (optional)
Category: Key Skills
- MIS reporting
- Cash management
- Bank reconciliation
- Branch operations
- MS Office
- Analytical skills
Job Category: Customer Relationship Executive
Job Type: Full Time
Job Location: muzaffarpur